FAQs

MyBalanceNow is one of the most reliable and secure options to view your gift card balance. Users can visit www.mybalancenow.com and access the portal with ease by simply logging in.

MyBalanceNow

If you are a new user of the portal and having some difficulties accessing your account, you can go through this article to get answers to the most frequently asked questions related to MyBalanceNow

MyBalanceNow – Frequently Asked Questions

How to check my Card balance?

Sign in to your account by visiting the official login portal. Once you are logged in, you can easily check your balance. Do remember to check your balance before making a purchase as the merchant cannot view your balance.

Where can I use my Card?

The Visa Gift Cards and Visa Prepaid Cards can be used in the U.S. and District of Columbia everywhere Visa debit cards are accepted. The Mastercard Gift Cards may be used in the U.S. and District of Columbia everywhere Debit Mastercard is accepted. Cards may not be used at any merchant, including Internet and mail or telephone order merchants, outside of the U.S. or the District of Columbia. The Card may not be used at ATMs, casinos, merchants requiring manual card imprints or for recurring payments, and this Card may not be accepted at some Internet merchants and cruise lines. For more details view the cardholder agreement available on the official website.

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How do I dispute my Card transactions?

If you believe someone has made an unauthorized transaction with your Card, or you believe an error has occurred with your Card, please contact the customer support team IMMEDIATELY at 1-800-698-4952. If you do not raise a dispute, it will be considered that you have authorized the transaction.

What are the fees associated with my Card?

The initial purchase fee is the only fee associated with the Card. There are no other Card usage or maintenance fees for this Card. The details about the one-time purchase fee for various gift cards is available in the cardholder agreement.

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