MyBalanceNow Login Issues: Troubleshooting Guide

Having trouble logging into your MyBalanceNow account? Don’t worry; you’re not alone. Login issues can be frustrating, but with the right guidance, you can overcome them.

In this blog, we are going to discuss some troubleshooting guide for resolving the MyBalanceNow login errors or issues and the steps for retrieving your username and password for your MyBalanceNow account. Additionally, we are going to discuss some reasons for the MyBalanceNow account being locked or suspended, along with their solutions.


Retrieve Your MyBalanceNow Account Username and Password

If you cannot remember your MyBalanceNow login credentials, don’t worry; there are several ways to retrieve them:

1. Retrieve Your MyBalanceNow Account Login Username

If you’ve forgotten your username, follow these steps:

  • Open the MyBalanceNow login page and click on the “Forgot Username” link.
  • Provide the required information, such as your email address or card number.
  • Follow the instructions sent to your registered email to retrieve your username.

2. Retrieve Your MyBalanceNow Account Password

If you’ve forgotten your password, follow these steps:

  • Go to the MyBalanceNow login page and click on the “Forgot Password” link.
  • Enter your username or card number and provide the necessary details for verification.
  • Follow the instructions sent to your email to reset your password.

Reasons and Solutions for MyBalanceNow Account Being Locked and Suspended

If your MyBalanceNow account has been locked or suspended, there are a few possible reasons and solutions:

1. Incorrect Login Attempts

If you’ve entered incorrect login credentials multiple times, your account may be temporarily locked. Wait for a few minutes and try again with the correct information.

2. Card Expired or Inactive

If your Target gift card linked to MyBalanceNow has expired or become inactive, it may lead to an account suspension. Contact Target’s customer support to resolve the issue.

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3. Account Security Concerns

If there are concerns about the security of your account, it might be locked for your protection. Contact MyBalanceNow customer support to address security-related issues and regain access to your account.

Troubleshooting Guide for Resolving MyBalanceNow Login Errors

If you are experiencing login errors on the MyBalanceNow website or app, following are the troubleshooting guide steps that you can follow:

1. Clear Your Browser Cache

Clearing your browser cache can resolve many login issues. Go to your browser’s settings, find the option to clear the cache, and restart the browser before attempting to login again.

2. Update Your Browser or App

Outdated browsers or app versions can cause compatibility issues. Ensure that you are using the latest version of your browser or app to eliminate potential login problems.

3. Disable Browser Extensions

Sometimes, browser extensions can interfere with the login process. Temporarily disable any extensions, restart your browser, and attempt to log in again.

4. Check Internet Connection

A stable internet connection is crucial for seamless login. Verify that you have a reliable internet connection and try logging in again.

5. Try a Different Device or Network

If you are still facing login issues, try using a different device or network to check if the problem persists. This will help to identify whether the issue is specific to your current device or network.

6. Contact Customer Support

If all the above troubleshooting steps fail, it is recommended to directly contact MyBalanceNow customer support. They can provide personalized assistance and resolve any underlying issues preventing you from accessing your account effectively.

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Frequently Asked Questions

Why I am unable to access my MyBalanceNow account?

There can be several reasons for being unable to access your MyBalanceNow account. It could be due to entering incorrect login credentials, temporary server issues, or a problem with your internet connection. Make sure you are entering the correct username and password, check your internet connection, and try again. If the issue persists, contact MyBalanceNow customer support for further assistance.

Why does MyBalanceNow keep showing an error message during login?

If you are repeatedly encountering an error message during the MyBalanceNow login process, it might indicate a technical issue on their end or a problem with your browser. Try clearing your browser cache and cookies, restart your browser, and attempt to login again. If the error message persists, consider using a different browser or device to access your account.

What should I do if I have forgotten my MyBalanceNow username or password?

If you have forgotten your MyBalanceNow username or password, don’t worry, there is a way to retrieve them. Click on the “Forgot Username/Password” link on the login page, and follow the instructions provided. You would typically need to provide your registered email address or answer security questions to verify your identity. Once verified, you will be able to reset your username or password.

Why am I getting an error message stating that my MyBalanceNow account is locked when I attempt to log in?

If you receive an account locked message, it is probably due to multiple unsuccessful login attempts. To unlock your account and regain access, you should reach out to MyBalanceNow customer support directly. During this process, be ready to provide verification of your identity.

I am unable to access MyBalanceNow from my mobile device, what can I do?

If you’re having trouble accessing your MyBalanceNow account on your mobile device, here are some steps to troubleshoot the issue. First, make sure that you’ve downloaded the latest version of the app and that your device meets the minimum requirements. Next, try restarting your device and ensure that you have a stable internet connection.

If the app still doesn’t work, attempt to access your account through a mobile web browser. If the problem persists, consider reinstalling the app. As a last resort, if none of these steps work, don’t hesitate to reach out to MyBalanceNow customer support for assistance. Following these troubleshooting steps will help you to resolve any problems that you’re encountering when trying to access your MyBalanceNow account on your mobile device.


In conclusion, MyBalanceNow login issues can be resolved by following the troubleshooting guide mentioned in this blog. Whether you need to recover your username or password, address account lockouts, or troubleshoot login errors, this guide has provided you with the tools to regain access to your MyBalanceNow account. Remember, your financial information’s security is paramount, so always follow best practices for online account management.

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